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Guided by purpose. Driven by innovation.

Encartele is more than a technology provider—we’re a partner to correctional facilities and organizations nationwide. Our team designs secure, intuitive solutions that simplify operations, strengthen communication, and open doors to positive outcomes. We believe progress happens when purpose and innovation work hand in hand, creating tools that serve the masses.

Serving Communities with Purpose-Built Solutions

Encartele is committed to strengthening people and organizations wherever secure, reliable technology can make a difference. We design intuitive solutions that support:

Corrections Professionals

Tools that simplify operations, improve oversight, and free up time to focus on safety and leadership.

Incarcerated Individuals

Access to communication, education, and wellness resources that foster personal growth and positive outcomes.

Friends & Family

Support in the difficult experience of having a loved one taken away, with reliable, affordable ways to stay connected and preserve meaningful relationships.

Public-Serving Institutions

From schools and offices to hospitals, childcare centers, and senior care facilities, we provide technology that improves environments, strengthens safety, and supports healthier outcomes.

Our Core Values

  1. Integrity First

    We honor the trust of our partners by ensuring transparency, reliability, and accountability.

  2. Innovation with Purpose

    We pioneer solutions that challenge outdated systems and deliver smarter, more efficient tools.

  3. Human Connection

    Technology should build bridges, not barriers. We design systems that keep people connected and employees supported.

  4. Partnership & Growth

    We succeed when our clients succeed. Every solution is built to optimize outcomes for facilities and communities.

  5. Resilience & Progress

    We adapt, improve, and never settle—because the people we serve deserve better every day.

Ownership & Accountability Culture

At Encartele, our team thrives on accountability—we take complete ownership of the work we do. By focusing on the process and believing in our mission, we create solutions that serve a vast and diverse community. We recognize the social responsibility that comes with our work, which is why we innovate with purpose and never settle for less than progress.

Frequently Asked Questions

Encartele provides secure, innovative technology solutions for correctional facilities and organizations. Our products simplify operations for staff, give incarcerated individuals access to devices and educational tools, and help families stay connected during challenging times.

We serve the entire corrections community — jail staff and administrators, incarcerated individuals, and their friends and family. Each group’s needs are different, and our solutions are designed to meet them all.

The easiest way to connect is through mycid.net, our secure online platform for friends and family. From there, you can create an account, find your loved one, and get started with messaging, video visitation, and other services.

Corrections professionals have access to a secure web-based portal to manage all functions of the solutions we provide.

We offer devices to those incarcerated individuals that have access to our solutions that are aimed at making the most of their time.

We understand the difficulty of being separated from a loved one. Our platforms give families reliable and affordable ways to stay in touch, helping to preserve meaningful relationships and provide emotional support.

We partner with correctional facilities across the United States, delivering scalable solutions that can adapt to both small county jails and large facilities.

Unlike traditional providers, we focus on purpose-driven innovation and accountability. Our team believes in owning the process, never settling, and creating technology that improves lives across the entire corrections ecosystem.

Facilities interested in learning more can contact our team for a consultation. We’ll assess needs, share solutions, and develop a partnership plan that benefits staff, incarcerated individuals, and families alike.

Get in Touch

Whether you have a question, feedback, or need assistance, we’re here to help.

Contact us