Press Releases

Marshall County Inmates Receive New Video Visitation System

Marshalltown, IA – February 20, 2018

For relatives living far away from the jail, driving long distances is no longer the only way to see their inmates.

Marshall County Jail installed a new video visitation system this past week to connect inmates with families and friends.

This upgrade allows inmate family members to contact their loved ones from home via computer, in a process similar to a Skype call.

The 182-bed jail has devices for both its male and female populations, and inmates from minimum to maximum security levels can log in to participate in video visitations, or to send electronic forms to correctional staff. There are also guest devices available to visitors, which expedite normal face-to-face visitations and prevent contraband from entering the facility.

To use this service, a friend or family member of an inmate will need to create an account with Encartele, the company partnering with Marshall County to provide the visitation devices. Anyone who wants to visit an inmate from home must access this website and create a CIDNET account. Then, a series of prompts will help users find and link with their inmate through the site. Once Marshall County Jail approves a contact request, visitation sessions may occur.

In addition to video visitation, Encartele has also provided a digital signage solution to Marshall County Jail. Inmates and staff alike will now view facility-approved rules, regulations, and reminders streaming through multiple television screens placed throughout the facility.

More about Encartele Inc

Encartele is an inmate telephone company and telecommunications equipment supplier based in La Vista, Nebraska. Their mission is to develop and deliver innovative technology solutions to correctional agencies. Encartele’s many years of experience in this industry provides them with a unique perspective on the needs of correctional facilities – especially when it comes to the untapped efficiencies therein.