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Encartele adds “CIDNET Letters” Inmate Mail Scanning Solution to Upgrade Lee County Jail

MONTROSE, IA – February 17, 2021  

Inmates at the Lee County Jail will now receive their mail electronically, and without the inclusion of contraband materials. Parent company Encartele, Lee County’s correctional communications vendor, has provided CIDNET Letters, a new application designed to digitize inbound inmate mail, which was enabled on Tuesday 2/2/21.

In the few days since, more than 100 pieces of mail have been digitized by jail staff.

As Encartele President Scott Moreland explained, “CIDNET Letters is a low-cost alternative to other inmate mail solutions. With our app, there is no mail-forwarding, meaning facilities don’t pay for third-party workers to sort through their mail. This means facilities of any size can afford to digitize their mail.”

The county’s partnership seems stronger than ever, and both sides are excited for the increased efficiency CIDNET Letters will bring in the years to come.

“This will drastically increase safety by limiting the possibility of contraband,” Jail Administrator John Canida said, “It also limits the amount of extra property the inmates will have in their cells.”

Affordable Mail Scanning for Corrections

The first letter was scanned by Lee County Jail staff on Tuesday 2/2/21, and being so close to Valentine’s day, it’s appropriate that the message was a love letter from a contact to an inmate. But unlike a normal letter, it’s possible that the writer knew exactly when the inmate had read the message, thanks to the “read-receipts” native to CIDNET.

The document scanner was already owned by the correctional facility, meaning they didn’t need to purchase any additional equipment to start using this new inmate mail scanning feature. Under some contracts, Encartele will provision a scanning device.

Pen-pals outside of the jail can still write letters to the address listed below, but from now on, all mailed correspondence will be scanned into CIDNET. To create a CIDNET account, inmate contacts can visit this website: https://www.cidnet.net/friends-and-family-portal.

2530 255th Street

PO Box 218

Montrose, IA 52639

One unexpected bonus of CIDNET Letters is the tie-in with inmate messaging app CIDNET Mail. The physical correspondence uploaded into the system is organized into a conversation view, so the external party who sent the letter can tell exactly when the inmate read their letter.

Combine that with the fact jail staff don’t need to wheel a cart around and pass out mail and it’s easy to see why Lee County Jail was eager to start using the upgrade.

To learn more about CIDNET Letters, or any other Encartele products, visit: https://www.cidnet.net/inmate-mail-scanning.